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Introduction
At Digital Sorcery Studio, we care about your satisfaction and stand behind the quality of our gaming accessories. Please read our return and refund policy to ensure a smooth and clear process.
Returns
We accept returns on eligible, non-customized items within 14 days of delivery. To qualify for a return:
- Items must be unused, in original packaging, and in resellable condition.
- A valid order number or proof of purchase is required.
- Custom or made-to-order products cannot be returned.
Refunds
Once your return is received and inspected, we’ll notify you regarding your refund status.
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Approved refunds will be processed to your original payment method within 5–7 business days.
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Shipping charges are non-refundable.
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You will be responsible for return shipping unless the item was damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include photos and a brief explanation. We will either send a replacement or issue a full refund (including shipping).
Items Not Eligible for Return
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Custom or personalized items
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Items marked “Final Sale”
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Used or damaged items (unless damaged during shipping)
Need Help?
We’re here to assist with any order concerns. Don’t hesitate to reach out!
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Email: info@digitalsorcery.com
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Website: https://sorcerersproxyshop.com/
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support@sorcerersproxyshop.com
Address
Florida, United States
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